VIP FLIGHT ATTENDANT TRAINING
YOU WANT TO BECOME A VIP FLIGHT ATTENDANT ON A PRIVATE JET?
Our VIP Flight Attendant Classroom Training is what you are looking for. It is designed for those seeking to become a VIP Cabin Crew Member on a Business Jet. Our experienced instructor provides you with the combination of the knowledge of exclusive VIP-Service and needed skills. Starting with a general introduction to the industry, which gives you a good overview about your duties and responsibilities of your future position as a Corporate Flight Attendant. This introduction is followed by familiarization of the catering process, VIP In-Flight Service and Silver Service procedures by theoretically and practical exercises. This course covers all necessary topics and processes - from flight preparation to deboarding - to prepare participants for their new task above the clouds.
VIP FLIGHT ATTENDANT TRAINING - COURSE CONTENT
Duration: 5 days / Timing: 9.30 AM - 5 PM CET
Location: Berlin / Price: 2.1500,00€ net p.P.
DAY 1 - Introduction to Business Aviation
- Introduction to the Business Aviation industry and corporate aircraft types
- Private owner and charter flights and VVIPS, HNWI and head of State
- Corporate and personal etiquette and presenting a professional image
- Social media etiquette and networking and resources
- Application as Flight Attendant, interviews and trial flights
- Duties and Responsibilities (pre-flight, inflight and post flight duties)
- Standard operational procedures and customs and aircraft paperwork
DAY 2 - Catering and In-Flight Service
Short-Haul Flight
- Effective trip planning and Food Safety
- On-Board kitchen organization and service set up
- Placing a catering order and "Must-Have" On-Board items
- Receiving, storing and handling of catering
- Cabin Set Up - cabin dressing and presentation
- On-Board Procedures from boarding till deboarding
- Professional table setting & Silver Service I
- After Flight responsibilities
DAY 3 - Catering + In-Flight Service
Mid- and Long-Haul Flights
- Effective trip planning, catering organization and Food Safety
- Culinary presentation techniques basics
- Professional table setting & Silver service II
- Modern napkin folds, latest cabin trends
- Wine and and champagne (short introduction)
- Gourmet foods and brands (short introduction)
- Wine and food pairing and creative menu writing
- In-Flight Service and night flights
- Homework: In-Flight Service and Catering Exercise
DAY 4 - Handling of Passengers
- Discussion of the homework from the previous day
- Passengers with special needs and Cultural differences
- Handling of unsatisfied or aggressive passengers
- VIP etiquette and service protocol
DAY 5 - Application tipps + advices
- VIP etiquette and service protocol
- Application tipps and advices
- Feedback, certification and end of course
NEXT COURSE DATES 2024
21.-25.05.
08.-12.07. / 27.09.-01.10.
No suitable date available? No problem! We offer this course also as an online course via zoom or ask for a personalized courses at a premium, scheduled at your convenience.
Contact us.
If you represent a company and would like to book an entire course, please feel free to contact us, and we will be delighted to provide you with a proposal for on-site training at your location, online or at our training institute. Contact us.