CABIN CREW TRAINING

CREW RESOURCE MANAGEMENT INITIAL

FOR THE THINGS WE HAVE TO LEARN BEFORE WE CAN DO THEM,WE LEARN BY DOING THEM! 

During our 2-days Initial Crew Resource Management (CRM) course, participants become acquainted with the basic content of CRM and its significance for their work on board. The focus here is on their own role in an efficient and safe flight as an individual, team member and as a part of an organsiation. We believe in the philosophy of learning through action and therefore the knowledge acquired is applied in practical and active group exercises that create the aha effect within the team.


 

CRM INITIAL - COURSE CONTENT

Duration: 2 days / Place of Event: Berlin / Price: 570,00€ gross p.P.



  • Initial Crew Resource Management (CRM)
  • Human factors in aviation / CRM principals and objectives
  • Human Performances and Limitations
  • Personality and Situation Awareness
  • Information Accusation / Human Error and Reliability
  • Attitudes and behaviors / Self-Assesment
  • Fatigue and vigilance / Assertiveness
  • Effective communication, Feedback
  • Intercultural communication
  • Decision Making / Wordload Management
  • Conflict management / The team as a resource
  • Surprise and Startle Effekt / Resilienz Development


BOOK YOUR TRAINING HERE