FAQs

Q?

Are there any requirements for participating the training?

A.

Yes, participants must be at least 18 years of age, must be fluent in English and must be able to swim as well.

Q?

Where are the courses held?

A.

FlyExclusive´s training courses are held in our Trainingscenter in Berlin-Schönefeld, Germany. Our In-house courses are held in our coustomer´s establishment.

Q?

How long are the courses?

A.

The duration of our VIP Service training courses varies from one day to five days, depending on the given training course and syllabus. The course schedule with all start and finish times will be advised prior to joining. The duration of our In-House courses depends on the requirements of our customers.

Q?

Is Hotel Accommodation Provided?

A.

Yes! All courses which last more than one day are providing Hotel accommodation. The rooms have free Wi-Fi, Sky TV, modem and fax connection. A cold and warm breakfast buffet, and the use of the wellness facitlities are included. All this information will be found more detailed in the course information pack sent prior to course participants.

Q?

Is the Travel Arrangement included?

A.

It´s not. Participants are expected to provide their own travel to and from the Airport Berlin- Schönefeld (SFX), Germany. We provide a free shuttle service from and back to the Airport Berlin-Schönefeld. Our admin team are always happy to assist with any travel queries.

Q?

How many people attend the courses?

A.

Our Training courses run on smaller numbers as they are very practical and hands on. We believe in quality over quantity.

Q?

How much does your training course cost?

A.

Prices depend on the exact course required. Please send an e-mail detailing your requirements from our contact form and we will be happy to send you a price.

Q?

What means initial and recurrent training?

A.

An initial course is the first course you will take for a specific training. Recurrent training is a repeated course and serves as a refresh training.

Q?

What are the differences between the safety trainings?

A.

Our Initial and Recurrent Safety trainings are conducted in corporation with our licensed partners and are subject to the EASA regulations. These courses are perfect for civil and commercial aviation. The Corporate Traveler safety training and Food Safety training course are tailored to the commercial aviation.

Q?

Are your training courses regulated?

A.

Our safety training courses are in accordance with EASA and IATA/ICAO requirements. Our VIP Service Training programs are compliant with the various regulatory bodies and are delivered to stringent standards. The Food Safety training program is run in accordance with the German public health department.

Q?

Do I receive a certificate when I have completed the course?

A.

All delegates receive certification on completion of the courses.

Q?

Will attending the course guarantee finding a job?

A.

Attending our training course will not guarantee that you will secure a position as VIP crew member, but it will improve your chances on a job. However the experience you gain will definitely assist you and look favourable. Although the free access to our JOB JET Network will help you with sharing your resume online.

Q?

How can I pay for the course?

A.

It is possible to pay by using our PayPal facility on the booking form. We also accept all major credit and debit cards via our online PayPal payment system which gives you added security and protection. We accept bank transfers as well.

Q?

How can I contact the company?

A.

Telephone: +49 (0)30 – 548 14 734 / Mobil: +49 (0)176 – 84 88 44 02 Administration E-mail: info(at)fly-exclusive.com

Q?

I have a question not listed can I contact you?

A.

Of course, we would be delighted to assist. Please send us an email via the contact us tab, or email to info@fly-exclusive.com.